VISION
To provide a fully comprehensive range of technology and management services that excel those offered by the competition at the right price while achieving extraordinary customer satisfaction. It is of the highest importance at TecSecure, Inc. to deliver the greatest degree of accuracy, quality, and personal attention to our customer’s individual needs as possible.
MISSION
To provide our clients the highest quality of service that strives for Customer Satisfaction, Built-in Quality, and Continuous Improvement of customer’s operations.
APPROACH
TSI utilizes a systematic approach to understand our customer needs. Business Service Management (BSM) is an approach that allows companies to manage their IT infrastructures and services from a business perspective. BSM allows companies to understand and to predict the impact of applying, or not, technological changes in their businesses, and maximizing their return of investment on their technological expenditures. With BSM we provide the exact solution to the specific problem thus allowing companies to target their technological investments where they make more sense.
SERVICES
TSI provides a comprehensive list of services that attends to our customer specific needs that include IT investment assessments, development, infrastructure services and even full IT department management and operation services.
IT INVESTMENT ASSESSMENTS
How do you manage critical business services today? What if TecSecure could review them and ensure any compromise in their delivery is known in advance and provide the mechanisms to avoid any interruptions in service or if they’re interrupted to quickly restore them based on business criticality? Using our systematic approach we analyze our customer’s IT investments to ascertain that they attend to our customer’s business needs and provide recommendations that will maximize their existing investments.
DEVELOPMENT
Our team is prepared to offer state of the art development services using a full Software Development Life Cycle (SDLC) that will create or improve software systems. Through an iterative process we can provide fast solutions to complex problems thus lowering the time to implement such systems. We use the latest development technologies and methodologies assuring our customer will have a sound software solution to their business needs while prolonging the life of such investments.
INFRASTRUCTURE SERVICES
In this area we offer a full spectrum of services, from physical network solutions such as cabling, fiber optics, etc. to basic services operation and maintenance such as messaging, user control and authentication, security, Intrusion detection and others. Our staff provides these services using the best and latest practices for such services in the industry.
IT DEPARTMENT AND OPERATION SERVICES (IT-DOeS)
With IT-DOeS, TecSecure provides the full breadth of services to our customers, leaving our customers to dedicate their time to attend their businesses while we provide the best ways to use technology to attend their specific business needs. For companies that already have an IT department we partner with the customer’s IT team to provide leadership, methodologies, protocols, documentation and guidelines to ensure the most efficient, secure and trouble free operation.
An intrinsic benefit of IT-DOeS is that it allows companies to Fast-Track their IT initiatives because we will ensure that all critical business services run as smoothly as possible and provide the best resources with the best-practices expertise to accomplish such initiatives in the minimum amount of time.
TSI’s IT-DOeS solutions reduce complexity and make customer support, change management, and IT asset management integrated and efficient. With IT-DOeS, you gain business transparency, visibility, and control across all of IT investments.
ASSURANCE
TSI will provide the best professionals to attend our customer’s business needs through the implementation of the most advanced and current technology, methodologies and best-practices
With TECSECURE, you can.